Are my questions to the attorney kept confidential?
That question is one of the most frequently asked questions when a new client calls our office. We receive quite a few calls from new clients who are afraid to tell our staff anything about their case for fear that the information will be shared with the opposing party. The misconception is that only the attorney is required to keep information confidential.
Every communication with our office is kept in strict confidence. Every staff member in our office, from the receptionist to the partners, will at all times comply with our confidentiality requirements. We do not disclose client names, client issues, or any private information. Even if you just call in to ask a question and decide not to retain our services, that call is kept confidential.
Another frequently asked questions is: “Will my husband/wife find out I called?”. When calling our law firm, the fact that you called will not be disclosed to your husband or wife, or any other party who may ask. We understand discretion and will ask your permission before calling you. If you express you never want us to call you, we will not do so.
Because Vero Beach and Sebastian are very tightly knit communities in Indian River County, potential clients fear that we will share their personal information with people they know in the community. The fear is understandable, but not warranted. At Rooney & Rooney, P.A., we take the ethical standards of the Florida Bar seriously and we would never share your privileged information.
We understand that the issues brought to an attorney’s office are sensitive in nature and we treat them as they were our own personal secrets. No information ever leaves our office except for the information we need to file your law suit or defend your rights and that is of course done with your express consent and at your request.